Order Processing

Order Processing

1. Orders Classification

Order management is a central point of your business.
All orders from your customers, whatever the sales channel used, are centralized in the "Orders" menu. 


Your orders are classified under 3 tabs:
  1. Pending: gathers all your current (new orders, those in preparation, those given to carriers)
  2. Closed: groups all your orders delivered to your customers.
  3. Canceled: groups orders that have been canceled (by you or your customers).


2. Orders Details

Each tab lists the orders and gives important details:
  1. Order number
  2. Order date
  3. Customer's details (Client name, E-mail address)
  4. Acquisition Channel:

  1. Channel: traffic source (Ex: Google, YouTube, Instagram, ...)
  2. Medium: traffic source (organic, paid, email, ...)

  3. Order status (more info)
  4. Total order (price including tax, shipping included).



3. Orders Export

You can export your order on .csv format:
1. Select the orders by clicking on the checkboxes (last column of the table)

Note: Or select all orders by clicking on the menu checkbox (last column of the table)

     2. Export by clicking on “Export Data” (bottom right of the table)

Note: if you click on "Export data" without selecting a command, the file will contain all the commands, regardless of their status.

    3. A .csv file will be uploaded on your mobile / computer.

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